Customer Support | French + English [241-001377-1]

Descrição da oferta

Want to be part of an innovative company as a Customer Support?

We are looking for French and English speakers to join our client in Lisbon!

Responsabilities:
Respond to incoming user requests on the platform
Follow up on requests until resolution
Escalate challenges encountered with clients to the assigned Performance Coach
Train and proactively support clients in mastering the platform
Proactively promote the platform innovations to clients

Profile:
Fluent in French and English
Minimum 1 year of experience in a similar role required
Proficiency in IT tools and various communication channels
Excellent interpersonal skills

Conditions:
Permanent contract (40h/week)
Monday to Friday (8:00 AM to 5:00 PM)
Base Salary: 1400€
Meal allowance: 7.23€/day
Health Insurance
Monthly transport pass reimbursement (40€)

Office: Saldanha