Application Support – L2

Descrição da oferta

Application Support – L2

There's no secret to become number-one, it takes willingness to improve and determination to pursue it. At GRiT, it’s all about the journey getting there. We trust talent and intelligence are important, yet passion and perseverance are key to achieving any goal.

We are Tech Passionate People with a Purpose, delivering solutions while building strong long-term relations.

Recognizing each person’s unique contribution to our collective success, we embrace inclusion and diversity, committed to creating a respectful and socially responsible environment.

People. Technology. Innovation. All-around it.

Are you GRiTTY enough to be part of our journey? Take the first step by applying now and let’s create our future together.

Job Description

As a key contributor, you will be responsible for 2nd line application support, including incident/problem management and resolution. Involved in task automation, service level monitoring, and communication between technical and functional teams. Develop and improve tools, internal processes, and support documentation. Focus on continuous analysis to optimize service management.

Must-Have:

• Proven experience in similar roles
• Strong functional analysis component
• Experience with SQL Databases
• Strong knowledge in scripting languages as Bash, Python or Perl
• Hands-on experience with ELK Stack (Elasticsearch, Logstash, and Kibana) for log management and data visualization
• Experience with Ansible for automation, configuration management, and orchestration of IT systems
• Experience with Linux and/or Unix operating systems
• Solid understanding of TCP/IP protocols for network communication and troubleshooting
• Bachelor's degree in relevant area
• Fluency in English

Would be great if you have:

• Understanding of programing language: Java
• Experience with Terraform for infrastructure provisioning and management as code

What’s in it for you:

• Continuous Training and Certifications 
• GRiT Prizes: GRiT Baby Gift, GRiT Birthday Prize, GRiT Recommendation Prize 
• Exclusive Partnerships/Discounts: (Gym, Health, Well-being, Lifestyle, Financial, etc…) 
• Unique Events 
• Welcoming Office (Fruit, Coffee, Pool Table, etc.) 
• Competitive Compensation 
• Pay for Performance 

#TechWithPassion - Fuel your fire, join our tech tribe!

Apply here: https://grit-solutions.key.work/jobs/opportunity/378