Technical Account Manager – Lisbon & Aveiro

Full Time @Skyline Communications publicado 2 semanas atrás

Descrição da Oferta

As a Technical Account Manager, you are responsible for the technical implementation of all projects assigned to you. You are the primary contact for the customer on all technical matters, and you function as an intermediary between the customer and the different departments within Skyline. The telecom, broadcast and satellite industries will be your playground, where you can apply your affinity for high-tech, software products. We offer state-of-the-art, global leading software solutions in a fast-changing industry. With thousands of drivers, highly advanced features, and a proven track record, DataMiner® is the best-of-breed network management solution for the telecom, satellite and broadcast industries. You can become part of this winning team and apply your skills to further expand our success around the globe.


  •  profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
  •  a healthy work-life balance
  •  a competitive wage with extra benefits
  •  work for an awarded and global leading company


  •  acquire and maintain detailed knowledge of all DataMiner features
  •  take ownership of the full technical implementation of your projects
  •  become your customers’ primary contact for all technical matters related to your projects
  •  fully understand all aspects related to the functional and technical specifications of your projects
  •  ensure sufficient documentation of all technical requests to other Skyline departments to guarantee efficient implementation of all technical aspects of your projects
  •  troubleshoot all technical issues that affect project delivery
  •  perform quality assurance from a functional perspective on all technical features in your projects
  •  create and maintain all required project documentation for acceptance, hand-over, and internal presentation procedures
  •  identify potential commercial opportunities and notify the appropriate Sales Manager


  •  you are a fast learner and adapt quickly to new situations
  •  you are communicative and have effective interpersonal and organizational skills
  •  you think logically, keeping the client first in mind
  •  you have natural technical insight and a positive, can-do attitude
  •  you can work independently and prioritize tasks
  •  you are passionate about the benefits of software technology

technical skills

  •  familiar with software programming
  •  experience with HTML, XML, client-server systems and SNMP
  •  profound knowledge of HFC broadband, IPTV, broadcast and satellite systems
  •  strong affinity with MS Windows operating systems
  •  profound knowledge of TCP/IP (firewalls, routers, …), multithreading, Web Services and .Net Remoting
  •  knowledge of MySQL and Apache Cassandra is an asset

typical education

Bachelor, master or doctorate degree in ICT, Software and/or Telecom.

basic qualifications for consideration

This position requires that you work from our offices located in Lisbon, Portugal. You have good verbal and written communication skills in English.

what’s in it for you?

  •  gain experience with a vast array of cutting-edge technologies
  •  be part of a team that has a disruptive impact on the global media and broadband industry
  •  work in an international company while still enjoying the advantages of a small-company culture
  •  an attractive gross salary, depending on your job category and professional experience, with additional fringe benefits
  •  a healthy work-life balance: flexible working hours, work-from-home days
  •  personal Learning & Development budget: credits you can spend on your personal development, with a wide range of opportunities to choose from
  •  time for work and time for fun: get to know your colleagues during all kinds of social activities outside business hours

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