Operations Team Leader - EMEA - Emprego Mais

Operations Team Leader – EMEA

  • Full Time
  • Lisboa

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We’re Tech Mahindra, a multinational Technology Company with 30 years of experience and with more than 141.000 associate providing Information Technology and Business Process Outsourcing Services.

We are looking for a qualified team leader to manage our team and provide effective guidance.
You will be responsible for supervising, managing and motivating team members on a daily basis.
As a team leader, you will be the contact point for all team members, so your communication skills should be excellent. You should also be able to act proactively to ensure smooth team operations and effective collaboration.
Ultimately, you should lead by setting a good example and engage the team to achieve goals.

Responsibilities:

Create an inspiring team environment with an open communication culture
Set clear team goals
Delegate tasks and set deadlines
Oversee day-to-day operation
Monitor team performance and report on metrics
Discover training needs and provide coaching
Listen to team members’ feedback and resolve any issues or conflicts
Requirements and skills:

Proven work experience as a team leader or supervisor
In-depth knowledge of performance metrics
Good PC skills, especially MS Excel
Excellent communication and leadership skills
Organizational and time-management skills
Decision-making skills
Degree in Management or training in team leading is a plus
English C1

Technical skills:

Experience in Technical Support, Security Operations, or Incident Response capacity
Basic knowledge on Python and JavaScript
Knowledge working with Linux command-line
Basic familiarity with Docker and Kubernetes (K8s)
Basic familiarity with MongoDB, Shell Scripting, and Regex
Experience working with RESTful APIs
Experience with enterprise cybersecurity tools (SIEM, EDR, Threat Intel, Proxy, etc.)

Our offer:

● Base salary above average (x 14months)
● Meal allowance (7,63€ per day worked, in meal card)
● Healthcare and Dental Insurance (since day one)

Our cultural values are Driving positive Change, Celebrating each moment and Empowering all to rise.

Curious?

Regardless of whether you are a career changer * or an IT expert *: Apply now with your résumé and become part of the Tech Mahindra family – we look forward to seeing you!
[email protected]

*We are happy about every application – your gender, age, origin, religion or sexuality do not matter. Networked togetherness. That is Tech Mahindra

Envie o seu CV para: no00788468@techmahindra.com