Italian Speaker for Front Office – Central Reservations Grupo Minor Hotels Lisbon (f/m)

The Central Reservation Office of Grupo Minor Hotels is recruiting a Front Office Agent (M/F) fluent in Italian and/or Portuguese/ English.

If you want to be part of a great hotel chain, this opportunity is for you!

Profile
– Training in Hotel Management, Tourism or similar;
– Sales skills (experience in reservations management or in commercial area will be valued);
– Experience in customer service;
– Excellent communication skills;
– Fluent in Italian and Portuguese and/or English;
– Knowledge of computers and social networks;
– Willingness to work by objectives;
– Proactive and flexible profile;
– Hybrid job, so it is preferred you reside on Lisbon Metropolitan area;

Responsibilities
– Answer incoming calls and reply to all incoming emails efficiently, ensuring the management of reservations via phone and email;
– Providing information about the hotels and their respective services;
– Take part in and increase the number of telephone sales of specific products and/or services for all the hotels in the chain.

What we offer
– Flexible schedules;
– Continuous training;
– Multicultural environment;
– Base Salary above 1039€ + performance bonus;
– Company benefits.

Send your CV to
hr.cropt@nh-hotels.com