Collections Specialist w/ C2 level of German (Hybrid Model) - Emprego Mais

Collections Specialist w/ C2 level of German (Hybrid Model)

  • Full Time
  • Lisboa

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Role: Collections Specialist w/ C2-Native level of German
Industry: Shared Service Center
Location: Oeiras (Lisboa) Portugal – Hybrid model
Key Languages: Native/C2 level of German + B2 level of English

Your New Company:
Would you like to join in an important international service company, who offers excellent service worldwide in more than 140 countries.

Our client is in the beautiful city of Oeiras – Portugal since 2014. They handle and provide mainly financial services to the entire European group to harmonize and optimize their financial processes.

If you have a High level of German, motivation, you like dealing with customers and you have a good level of written skills, this opportunity work in a company well known all over the world, this opportunity is for you.

Your Responsibilities:

Collections Officer: Liaising with corporate customers to ensure pro active cash recoveries within agreed targets. You will be responsible for the effective running of a corporate account ledger and ensure good relationships exist between the credit department, customers and sales.
Written and telephone correspondence with internals, customers anddebt collection service providers

-You will proactively chase a portfolio of corporate accounts, by phone, email and letter.
-Processing of all incoming payments from debt collection service providers
-Booking and controlling of bad debts
-Monitoring, checking and clarification of outstanding receivables and payment differences.
-You will ensure recoveries are made to payment terms and targets.
-You will identify cash flow or inconsistent payment behaviours that should be escalated

What success is made of:

-You have completed High School
-You have experience in collections area (desirable)
-You have good written and verbal communication skills
-You have Language skills: Native/C2 level of German mandatory
-You have excellent customer service skills
-You have experience in a shared service environment (desirable)

What’s in it for you:

-Monthly Base salary 1100€ + Bonus of languages 300€ + Meal vouchers 7.63€
-Free day of your birthday.
-A 40-hour-week. working Monday to Friday between 9 – 18 (no weekends). Going to the office 4 times a month.
-Training period fully paid
-A modern, bright, newly renovated office with a central location in Oeiras (Hybrid working model)
-A challenging and international work environment in a globally operating company

Here’s what you need to do next:
-If you’re interested in this role send us an up-to-date copy of your CV to [email protected]

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